Nieuws van ons team
3 July 2024
7 frequently asked questions in high season!
1. I would like to see how many guests are arriving, departing or present at my park.
Use our Attended guests list.
2. I use an entertainment programme, Smart TV or other API endpoint and want to send or retrieve reservation data from Tommy Booking support.
Please refer to the possibilities of linking with an external API: Linking with an External API. Please consult a consultant for the possibilities and conditions.
3. My guests want to book again right after their stay for the year 2025. How can I book them in?
You can enter your 2025 rates at any time. You decide when they come online. Simply create the financial year yourself or let us take care of it easily: Create fiscal year.
4. I want to provide guests who stayed at the park during the high season this year with an exclusive discount for the next season. Is this possible?
Nice idea. This is certainly possible and can even be combined with (free) items: Promotion Code and Promotion code in combination with (free) items.
5. I have this many more guests from abroad, or even guests who want to pay with a (VVV, givacard, your gift) gift card. Can they also use PAY's link for online payment?
Absolutely. See the possibilities or options at: Payment options.
6. I work with tour operators. The guest receives the confirmation from the tour operator. I would still like to send an arrival notification to this guest for practical information about the arrival, or a departure notification to thank my guests and refer to the possibility to leave a review. Is this possible?
Yes, this is possible. Read the possibilities and conditions at: Which documents can be emailed to a tour guest.
7. We recently started offering cancellation insurance to our guests. Can we display the cancellation insurance with policy fee, and insurance tax as an item online on the website?
Yes you can. For this, see: Create Options & Items and choose the calculation method ‘cancellation insurance’.