Vakantiepark Delftse Hout
"A collaboration from which we have reaped the benefits for many years"
Surprising city camping near Delft with pitches and various rental accommodations
De Veerstal Leisure Park recently made the switch from Tommy 2.0 to the updated TOMM. booking system. Operations manager Melvin looks back on a seamless migration and shares the key benefits for both his team and his guests.
Why switch to TOMM.?
For Melvin, the decision was an easy one: the world is changing and the booking system needs to evolve with it. TOMM. offers the flexibility required in the modern leisure sector.
“The system is much more effective and really keeps pace with the times and our needs,” says Melvin. “What immediately stands out is that the planning board is much more flexible. It’s also much easier to book multiple locations at once, which greatly improves the speed of work and the overall overview. Another factor that really boosts efficiency is that, for bookings without a preference, TOMM. automatically books the most suitable location.”
A hassle-free migration
The transfer of data from Tommy to TOMM. went absolutely smoothly. Thanks to the excellent support from the TOMM. team and the software’s intuitive design, staff were able to get straight to work.
- Smooth transition: “It was very relaxed. It went very smoothly; before you knew it, it was over,” said Melvin.
- User-friendly: The team adapted effortlessly without any disruption to their day-to-day work.
Results in the workplace
The greatest benefit lies in day-to-day efficiency. Staff experience less administrative pressure and have a clearer overview.
- Time savings: faster processing of complex bookings.
- Overview: a simpler and more visually appealing whiteboard.
- Efficiency: less time spent on administration, more time for the guest.
What does the guest notice?
Although a booking system runs behind the scenes, guests indirectly reap the benefits. Faster processing and error-free bookings ensure a hassle-free start to the holiday.
Melvin notes: “It’s hard to say exactly what the guest sees, but the fact that we haven’t received a single complaint speaks volumes. In our industry, ‘no news’ is often the best news; it means everything is running smoothly.”
Conclusion: “Don’t hesitate”
The experiences at De Veerstal have been entirely positive. For parks and campsites still unsure about making the switch, Melvin has some clear advice:
“Don’t hesitate – switch to TOMM. today.”
Would you like to work more quickly and flexibly, just like Recreatiepark De Veerstal?
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