Manage your reservations and more...
Features, extras and links...
We understand that you would like to know how to use Tommy's online reservation system for your recreation business. What features are important to you, what extras are important to you, what links can you use?
We are happy to list all of Tommy's features for you, but we prefer to give you personal advice on how to use Tommy! To do so, please fill out our contact form of call directly 0318-495888
Content basic package
- Basic data: easily manage basic data, accommodations, locations, prices, items, discounts, packages, benefit cards.
- Bookings: make a reservation, quote or option in three easy steps.
- Dashboard: easily manage bookings, options and offers. Instantly see which guests are arriving and departing.
- Plan board: clear overview of bookings, available locations via map, drag and drop of bookings, direct booking from plan board.
- Overviews: statistics, night register, meter readings, guest file, wizard reporting.
- Finance: open items, i-Deal, reading payments, links with financial packages.
- Personalised: easily manage your own user settings.
- Management: user creation, notifications, service desk and others.
- Online booking: classic online booking, search & book and price matrix
Discover the benefits of Tommy 2.0
Our online booking system works entirely in the Cloud, which means considerable cost savings. After all, you no longer need a server. In addition, the simple back office ensures a more efficient working method. Thanks to the various automated processes, there is a very low risk of errors. Tommy 2.0 is also very easy to use by all employees.
You will see that by working with Tommy 2.0, you will achieve more sales and more online bookings. Booking has never been easier.
Touroperator link
Tommy 2.0 offers you a link to tour operators such as Booking.com, Bungalowspecials, Bungalows.nl, BungalowExperts, Trekkershutten.nl and many others, via the Qenner channel manager.
The tour operators offer your accommodation on their websites. Via the link, the tour operators receive your accommodation (including images and descriptions), availability and prices. They display these on their website. If the guest makes a booking, it automatically enters Tommy 2.0.
Advantages
- Automatic tracking of allotments with tour operators
- No more double bookings!
- Extensive range of tour operators to be linked
- Self-control of prices and offers
Online payment via iDeal, Sofort, Bancontact, Mistercash etc.
The additional online payment option lets your guest easily pay for their booking online via Pay.nl. This allows your guests to easily pay with iDeal, CreditCard, Google and ApplePay and even the VVV Gift Card.
When the guest has paid, he receives a confirmation of the payment in your house style. A payment of a booking is immediately visible in Tommy 2.0.
Advantages
- Guests can pay quickly and easily via a link in the booking confirmation
- Paying online is often faster
- You can set your own payment terms
- Guests will receive a reminder from Tommy if payment is not made on time
- In Tommy's back office, you can retrieve a clear overview of payments
Example case of Camping 't Reestdal
Cash register module
If you choose Tommy 2.0's additional checkout module option, you can easily link items in the reservation system to the checkout and checkout with the guest. You can easily add images of your items so that the checkout clearly displays which products they are.
For example, you can let guests pay for extra items such as a gas bottle, extra bed linen and even bike rental from Tommy 2.0 via your till. If required, we can also supply a touchscreen, pinterminal, receipt printer and cash drawer and set up the entire checkout system for you.
Advantages
- Easily settle items with guests in your online checkout
- Delivery of touchscreen, pinterminal and cash drawer possible
- Checkout system set-up possible from Tommy Booking Support
Example case of Holiday park Duinrell
Owner link & my environment for owners
If you also rent accommodation from owners on your holiday park, you can choose the owners module as an extra option. This allows you to easily settle the bookings for the owner's accommodation. Through various contract forms, you have extensive possibilities to automatically charge annual fixed costs.
You can go one step further by opting for a 'My Environment' for owners. The My Environment gives the owner information about the turnover and occupancy of his accommodation(s). It also allows the owner to make blocking and reservations on his accommodation(s) and to view his
Advantages
- Create rental statements for your owners at the touch of a button
- Easy financial settlement with owners
- Various contracts with owners possible. All invoices are in Tommy 2.0
- Owners have a fully transparent insight into the rental of their holiday home(s) via the 'My Environment' feature
Website & Marketing
You book better with our total solution. With our marketing partner Prosuco, we provide:
- Guest-friendly and unique website, tailored to your target audience
- Getting more results from your marketing budget: advice on how to make the best use of your budget and how to achieve more bookings on your own
- Better (online) findability of your website through SEO (search engine optimisation) and SEA (advertising campaigns), social media, etc.
- YYour brochure, corporate identity, printed matter, floor plan, guest app and all other promotional and marketing activities. and all other promotional and marketing activities.
Toegangscontrole Access control link
You can link Tommy 2.0 with various systems from access control suppliers such as CAT Access from CAT Control Systems, KP-Athena from Seijsener and Moov from ST&D. You can choose from several options. For example, you can use barcode and mifare cards and/or license plate recognition.
In addition to barrier access, you can also link pool access (turnstile), for example. Via the link with CAT Access, it is also possible to upgrade shower, waste disposal and washing machine points. We would be happy to advise you on the possibilities.
Advantages
- Via Tommy 2.0, you give your guests easy access to your park
- Licence plate recognition is particularly friendly for your guests
- Setting up multiple types of access control
- Instant insight into which guest is visiting and leaving your park.
Sample case Camping Torentjeshoek
Qliksense reports
As a business owner, it is important to have a good understanding of your operations. What turnover have you achieved, what is the occupancy of your accommodation, which type of accommodation contributes most to your turnover etc etc. To give you quick and easy insight into your results, we have developed an online link with Qliksense.
Qliksense is a reporting programme that specialises entirely in processing (big) data. It puts the most important information to steer your business simply at your fingertips.
Advantages
- Comprehensive information on turnover, occupancy and bookings
- Understanding which accommodations yield the most
- Insight into occupancy so you can take action on it
- Understanding which periods see the most bookings and arrivals.
Maintenance Support
Tommy Maintenance Support is the perfect solution for the leisure industry to recognise, record and remedy all facility inconveniences as efficiently and simply as possible.
- Create reports and work orders easily and quickly;
- Assign reports to the right person, department or even third parties;
- Set the priority of the notification;
- An overview of notification status at any time;
- Importance of transparency and charging to owners;
- Long-term planning;
- Provide clear guidance based on priorities;
- Instant insight into notifications and history (by object).
Advantages
- Overview of outstanding faults and notifications
- Easy management of technical and facilities staff
- No more 'forgotten' notifications
- Understanding common malfunctions
- Fast scheduling of repetitive work and maintenance
- Saving a lot of time (and money)
- Extra handy: link with Tommy Booking Support for any settlements with owners
User-friendly
Getting started in just a few clicks
Tommy Maintenance Support is practical and user-friendly, allowing you to work quickly and efficiently. The home screen shows you the dashboard. Here, for example, you can use the search function to go directly to specific reports.
In addition, on the left-hand side are all the main menus you can navigate to. Within one click, you have an overview of (open) reports, view which work orders are currently active and easily add employees. Extra convenient is that you decide yourself who has which access; you determine these so-called 'authorisation levels' yourself per employee.
Tommy Maintenance Support is set up hugely intuitively and naturally. Precisely because it is conceived from the day-to-day operations of your company. Within a few clicks, you are up and running.
Content maintenance support
Content maintenance support
In the main menu Notifications, you will see a clear overview of all notifications. Use various filters, add notifications, edit notifications, or remove them from the list. At a glance, you can see all information about the notifications, such as date, priority and performer. At the top of the overview, you can place filters. This makes it easy to see a selection of notifications.
Furthermore, you can also create repeat notifications to adjust recurring activities. Examples include a major cleaning, legionella control, playground equipment check, emptying rubbish bags and meter readings.
Link with Tommy Booking Support
For optimal results, Maintenance Support can also be paired with Tommy Booking Support. This has several advantages:
- In one place the creation and maintenance of accommodations, locations, owners (contracts) and (billing) items.
- Invoicing of your owners via an export to Tommy allowing you to centralise this administration at a single point.
Module coupling Tommy 2-way: € 45.00 per month*
* The above rates do not include VAT and start-up costs. We invoice your subscription on an annual basis. For the annual amount, multiply the monthly investment by 12.
Prices
With Maintenance Support, you invest per location. This way, you always have a fair price for your subscription and never pay too much. The rates for the package are as follows:
| Locations | Per month* |
| till 100 | € 50,00 |
| 101-200 | € 60,00 |
| 201-300 | € 75,00 |
| 301-400 | € 90,00 |
| 401-600 | € 120,00 |
| >600 | On request |
Installation and configuration
Kosten software Tommy Boekingszuil
- Module Tommy Booking Column: € 150 per month
- Tommy Services module & license plate recognition link: € 35 per month
- Online payment module: € 10 per month
- My environment € 35 per month
- Cost per transaction: €0.06 and Pay.nl subscription: €15 per month
Installation and configuration
- The column will be configured in Veenendaal, total cost € 695
- The booking widget is custom configured, total cost €950
- The column is delivered on site, transport costs €100
- We will install the column on site, installation costs € 795
Total configuration and installation costs are € 2540
Service (SLA)
The hardware supplied has a standard manufacturer's warranty. However, if parts break down, you want it to work again as soon as possible. We have stock of all parts and can replace them on site within 24 hours. The annual costs for this SLA are €950.
Self check-in for your guests with the Tommy Booking Column
Discover now the way to let your guests outside your reception opening hours directly: book, pay and check in. Without you having to do anything (or have anything) yourself.
Advantages
The convenience of the booking kiosk
- Save on deployment of your employees
- More arrivals because you are still 'open' and accessible 24/7
- Easy: your guests check in themselves
- Your guests can pay directly themselves
- Even more pleasure in your profession: no time spent checking in, but time for an extra chat :-)
What do you need?
How does it work?
- With your Tommy online booking system, the guest can easily make a booking on the column and the booking is registered in Tommy. The guest receives an e-mail with the confirmation.
- After the booking is made, the amount to be paid is immediately displayed on the ATM and the guest can checkout. A confirmation of the payment will be sent to your guest by e-mail.
- The license plate number is passed directly to the barrier and the guest can drive through the barrier. The booking is automatically set to arrived after the guest drives through the barrier the first time.
- Through the My environment, guests can later renew their booking and checkout directly.
Wat heeft u nodig?
To operate the booking kiosk, you need a few things:
- Of course: a column / outdoor screen with Windows
- UTP cable for internet and and ATM (feel free to ask us about the options!)
- Licence plate recognition (check-in/entry is based on licence plate entry)
- Paper-free check-in (no receipts are printed, everything is confirmed by e-mail to your guest)
- Affiliation with Pay.nl (online payments are handled via Pay.nl)
What does it cost?
Cost of hardware Tommy Booking Column
- Steel housing
- All-in one touch I3 IP65 waterproof screen 22"
- PC Intel i5 Core processor
- Site Kiosk Plus software
Total price € 8.750,-
Optional roof€ 250,-
Optional own steel print € 595,-
Optional built-in PIN machine Valina from Pay € 1.050,-
Optional built-in receipt printer VKP80111 80mm € 595,-
IT solutions
Ook voor al uw IT oplossingen en netwerkbeheer
Besides the online booking system, we at Tommy Booking Support are also happy to take care of all your IT solutions. Our ICT department can provide you with:
- Purchase of hardware/software
- Microsoft 365 (formerly 0ffice 365)
- PC/server/network maintenance
- Information kiosks/booking kiosks
- Cash register system
- Wi-Fi solutions
- Customised advice
Remote assistance
Network Management Agreement
Of course, it is also very important for your recreation business that your network and equipment is reliable and functions flawlessly. In case of malfunctions or adjustments, it is nice to have one contact person you can always turn to. This is why we offer you the Network Management Agreement. We ensure that your server, your PCs and your peripherals work as they should. We visit regularly to check and clean up your equipment. We give you advice on how to use and set up your network. And in case of a failure or calamity, we make sure we have a solution for you within the agreed time. So you have all the time you need to give your guests a great holiday and we take care of the rest!
Also feel worry-free about the functioning of your equipment and network? Please contact us for more information and a quote.
Remote assistance
Can't figure it out? We can also help you quickly from a distance.
Link with electrometers
Coupling with ICY electricity meters including Warm Welcome
Do you use ICY's electricity meters? Then you can also link them with your online reservation system. With the link, you can set the amperes on the electricity meter of a certain location from Tommy. You can also read the meter readings and these are processed directly in Tommy.
You can also use the Warm Welcome function. All bookings (and any changes) will be sent to ICY and they will arrange for the accommodation to be nice and warm when your guest arrives.
Benefits at a glance
- Tommy automatically sends the booking details to ICY, as a result the property will always be made warm on guest arrival.
- You turn the meters on and off from Tommy.
- You send in an additional article amp from Tommy, so the meter will automatically switch/upgrade to another amp setting.
- You retrieve the current meter reading from Tommy and charge directly on the booking.
Investering koppeling ICY / warm welkom
The one-off investment cost is €695. The subscription price for the link is €40 excl. VAT per month.
Are you interested in the pairing?
Contact us and get further information about the possibilities.
External links
With external API links for Access Control and Recreation Library, for example, changes to an entry are transferred directly to the appropriate software. For example, a newly entered number plate is automatically transferred for access control and a welcome message is automatically placed on the Smart TV.
The benefits of external API links
- Bookings are automatically forwarded to the various software.
- Does something change in the booking? This change is immediately updated in the software.
- Works with various links, including access control and Recreatheek.
More information on external API Links?
Are you interested in the external API link?
Contact us and get further information about the possibilities.
Facility Management with Keyplan
With Keyplan, you can easily schedule all your facility work. You can clearly see which tasks have been completed, where faults are, when a task is due and much more. This makes a link to Keyplan a convenient solution for your facilities management.
Benefits of Keyplan
- Overzichtelijk inplannen van taken, werkbonnen, storingen etc.
- Automatically send notifications to facilities department.
- Automatic creation of tasks in reservations.
- All your maintenance work within Keyplan.
More information about the Keyplan Link?
Are you interested in the Keyplan link?
Contact us and get further information about the possibilities.