From AICN Automation to Tommy Booking Support
Over 40 years of history
The development of automation in the leisure sector
The development and history of automation in the leisure sector are inextricably linked to Tommy Booking Support (formerly AICN Automatisering). It’s a remarkable story that stretches back almost 40 years!
30 years’ personal experience in the leisure sector
Frank Luken has been working at AICN since 1988. He has risen through the ranks from sales adviser to director. He has over 30 years’ personal experience in the leisure sector, and that has proved to be worth its weight in gold. “I don’t think there are many leisure companies in the Netherlands that I haven’t visited over the past 30 years. It is and always will be a thoroughly enjoyable sector, where a day spent visiting ‘clients’ is always a pleasure. The leisure sector is constantly evolving and no two days are the same. Even now, we’re working hard with our clients to analyse market trends and their impact on their IT systems and marketing strategy.”
In 2006, Frank Luken also entered into a partnership with his business partner Gerben Weening, director of Prosuco, a full-service marketing agency specialising in the leisure sector. ‘Automation and marketing are now inextricably linked. A good marketing strategy stands or falls on the correct use of your automation systems and the information you gather from them.’ That is why Tommy Booking Support and Prosuco work closely together; a team comprising IT specialists, marketers and end-users works together to ensure the best results.
More than 1,300 leisure businesses are now working with Tommy Booking Support – a figure to be proud of!