Key principles for our and your success

Vision

It is no coincidence that we have been a successful IT solutions provider in the leisure sector for over 40 years. Our principles for success are rooted in this experience. Our three key pillars:

  1. Our customers’ wishes and needs are always our top priority
  2. Development is based on Innovative Standard Open Cloud Software (ISOC)
  3. All processes can always be managed effectively

1. Putting your interests first

Although this principle may seem obvious, it remains a key priority for our organisation and for all our clients: we always automate to ensure that processes and working methods become more efficient for you, the user. This sometimes also means that, as automation specialists, we may prefer a different approach or solution to a proposed method, to ensure that all users benefit from it. Our more than 30 years’ experience in the leisure sector plays a key role here: we think proactively and look to the future.

2. I.S.O.C.

Innovative

We stay one step ahead of our competitors by thinking innovatively and outside the box. The world is changing… so we’re keeping pace! This is reflected in our use of the latest software techniques, our team of professionals specialising in the leisure sector, and our use of the latest software tools.

Standard

We continue to think in terms of standards. The wheel has already been invented. So we set about working out how we can make that wheel turn even better, smarter and more efficiently. Standards in software development ensure stability and quality. This keeps maintenance costs under control and guarantees quality.

Open

Our software is open and designed to integrate with other solutions. This is a key feature in the leisure sector! Examples include integrations with online payment platforms, access control systems, report generators, etc.

Cloud (SaaS)

We offer our software ‘via the Cloud’. In practice, this means that our software can be accessed and used in full via a web browser.

As a result, as a user, you no longer have to deal with software updates, backup processes, etc. The term also used to describe this is ‘Software as a Service’ (SaaS). This represents a step forward in the user-friendliness and manageability of application software, for both the developer and the end user.

3. Process efficiency

All manner of processes take place within every organisation. Automation should help to manage these processes by linking them together, thereby making efficient use of resources and information. For users, the use of Tommy’s automation products plays a central role within the organisation. Keeping information flows and processes manageable is therefore crucial. We assume that our users do not maintain information across multiple systems, but can view information about their contacts at a glance.

That is why the API (Application Programming Interface) is a crucial component of Tommy. This API enables Tommy to communicate with other programmes.